End-User License Agreement (EULA)

Reviewed by legal counsel. Effective 27 June 2026.

Product: QueryWell (the "Software") Licensor: Elaman Group Ltd, registered in England and Wales (company no. 15708144) ("we", "us", "our") Effective date: 27 June 2026

By installing, activating, or using the Software you agree to this Agreement. If you do not agree, do not install or use the Software. If you are accepting on behalf of an organisation, you represent that you have authority to bind it.

1. Licence grant

Subject to your compliance with this Agreement and payment of the applicable fees, we grant you a non-exclusive, non-transferable, revocable licence to install and use the Software on the number of seats (named users or devices) covered by your active subscription, for your internal business purposes.

2. Subscription and activation

The Software is licensed, not sold, on a subscription basis. It requires a valid licence key for activation. The Software periodically validates the licence over the internet; a limited offline grace period is provided for normal use behind corporate firewalls. When your subscription ends or is not renewed, your licence to use the Software terminates.

3. Restrictions

You may not, and may not permit others to: (a) copy, modify, or create derivative works of the Software except as expressly permitted; (b) reverse engineer, decompile, or disassemble the Software, except to the extent that applicable law expressly permits despite this limitation; (c) rent, lease, lend, sell, sublicense, or provide the Software as a service to third parties; (d) circumvent or disable licensing, activation, or security features; or (e) remove or alter any proprietary notices.

4. Ownership

We and our licensors retain all right, title, and interest in and to the Software, including all intellectual property rights. This Agreement grants no rights other than the licence expressly stated.

5. Customer data and connections

The Software is a local desktop application. You are responsible for your use of it, including the credentials you supply and the systems you connect it to (such as your Oracle® Fusion® Cloud environments). You represent that you are authorised to access those systems and the data you retrieve. We do not receive, store, or process your query results or credentials; see the Privacy Policy.

6. Third-party services and platforms

The Software interoperates with third-party systems (e.g. Oracle Fusion Cloud) that are governed by their own terms. We are independent and not affiliated with, endorsed by, or sponsored by Oracle Corporation. Oracle and Fusion are trademarks of their respective owners.

7. Updates

We may provide updates, which are governed by this Agreement unless accompanied by separate terms. We may modify or discontinue features over time.

8. Disclaimer of warranties

THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SOFTWARE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT IT WILL MEET YOUR REQUIREMENTS. You are responsible for validating any data and reports the Software produces before relying on them.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, OR BUSINESS, ARISING OUT OF OR RELATED TO THE SOFTWARE. OUR TOTAL AGGREGATE LIABILITY UNDER THIS AGREEMENT WILL NOT EXCEED THE FEES YOU PAID FOR THE SOFTWARE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

10. Termination

This Agreement and your licence terminate automatically if you breach it or when your subscription ends. On termination you must stop using and remove the Software. Sections that by their nature should survive (ownership, disclaimers, limitation of liability, governing law) survive termination.

11. Governing law

This Agreement is governed by the laws of England and Wales, without regard to conflict-of-laws rules. The courts of England and Wales have exclusive jurisdiction, subject to any non-waivable consumer rights you may have where you reside.

12. Contact

Elaman Group Ltd — registered in England and Wales, company no. 15708144. Registered office: 62 Galloway Drive, Manchester, M12 5QQ, United Kingdom. Email: info@elaman-group.com · Web: https://querywell.app